Who we work with

We had an audit on our water bill carried out with Combined Utilities.

They delivered the results back to us fairly quickly, highlighting an erroneous charge on our bill.

We instructed them to submit a claim to recover these costs, everything went smoothly, and we were paid out successfully.

Petit Forestier Team

I have tried to do this myself several times over the past 5 years and have failed every time, bamboozled by the complexity of company departments and complicated invoicing system from WaterPlus. Our claim was accepted in its entirety, with over £36,000 due to be repaid from the past 10 years.

Wilson Pendleton-Briers

Director, Stoke Ski Centre

We gave Combined Utilities permission to conduct a free audit when they contacted us about our surface water drainage overcharge. There was no hassle and the process went extremely well. We were reimbursed £345 in a matter of months.

Lindsay Wilkes

Director & Secretary, Staffordshire Hot Tubs & Swimspas

We received a total recovery of c£130,000 and they also secured an ongoing cancellation of the property drainage charges saving the council c£30,000 each year.  Instructing combined utilities to challenge the water wholesaler/retailer on our behalf, gave us peace of mind that the council had no financial risk.

Thomas

Principal Officer, Asset & Property Management Environment

Combined Utilities carried out a water utility audit for Cumberland Council on one of our sites and identified a refund of £3,257.53. I found them a great company to work with and wouldn’t hesitate in using them again.

Mark

Facilities Manager, Cumberland Council